Published: September 17, 2023
Introduction:
Welcome to Clusterly.ai. This privacy notice is designed to help you understand the kind of information we collect when you interact with our services ("Services"). We value your trust, and this policy outlines our commitment to safeguarding your data. By using our Service, you are giving your consent to the practices described in this document.
1. Information Collection and Use:
At Clusterly, we believe in transparency. We gather various types of information, each serving a specific purpose, to enhance our Service, tailor it to your preferences, and ensure it aligns with your needs. This section provides a detailed overview of our data collection and usage practices.
2. Types of Data Collected:
- Personal Data: As part of our commitment to providing a seamless experience, we may request personally identifiable information. This information helps us personalize our services for you. Examples include your email address, name, and other relevant details.
- Usage Data: To continually refine and enhance our platform, we collect data related to your interactions with our Service. This encompasses details like your IP address, the type of browser you use, the specific pages you visit, and other diagnostic data.
- Cookies: These small files, stored on your device, enable us to remember your preferences, making your subsequent visits more tailored and efficient.
3. Use of Data:
Clusterly's primary goal is to offer a platform that meets your content creation needs. We use the data we collect to:
- Deliver and maintain a high-quality Service.
- Keep you informed about changes, updates, or enhancements to our Service.
- Offer prompt and effective customer support.
- Analyze how our platform is used, helping us identify areas of improvement.
- Address any technical glitches or issues promptly.
- Share news, updates, and promotional materials that we believe would interest you.
4. Data Retention:
Your data is invaluable, not just to you but to us as well. We commit to retaining your Personal Data only for the duration necessary for the purposes outlined in this Privacy Policy. After this period, we ensure the data is deleted, ensuring no unauthorized access or use.
5. Transfer of Data:
In today's digital age, data might be transferred across various servers and locations. Sometimes, this means transferring it to places outside your home country, where data protection laws might differ. But rest assured, wherever your data goes, our commitment to protecting it remains unwavering.
6. Disclosure of Data:
Our principle is clear: your data is yours alone. However, in specific scenarios, such as when mandated by law or when it's crucial to protect our rights or ensure the safety of our users, we might have to share your data.
7. Security of Data:
Your data's security is our top priority. We employ state-of-the-art security measures, but it's essential to remember that no method, however advanced, is 100% foolproof. While we do our best, we also encourage users to be vigilant and protect their data.
8. Data Protection Rights:
For our users in the European Economic Area (EEA), you have a set of rights concerning your data. We respect these rights and have provisions in place to allow you to exercise them, from correcting your data to limiting its use.
9. Service Providers:
To offer a seamless experience, we sometimes collaborate with third-party companies. These entities might have temporary access to your data, but only to perform specific tasks. They are bound by strict confidentiality agreements.
10. Analytics:
To understand our platform's performance and areas of improvement, we might use third-party analytics providers. These entities help us gauge our Service's effectiveness.
11. Payments:
For services that come with a fee, we collaborate with third-party payment processors. Your payment details remain confidential, and we never store them on our servers.
12. Links to Other Sites:
Our platform might have links to other websites. While we ensure we link only to trustworthy sites, we can't vouch for their content or data practices.
13. Children's Privacy:
Clusterly is designed for adults and is not intended for anyone below 18. We have strict measures in place to ensure we don't collect data from young users.
14. Changes to This Privacy Policy:
The digital landscape is ever-evolving, and so are we. As we innovate and enhance our platform, our privacy practices might undergo changes. We pledge to keep you informed about any significant changes.
15. Contact Us:
Your feedback and queries matter to us. For any questions or clarifications about this Privacy Policy or any other aspect of our Service, please reach out to us at [email protected].
This document was last updated on September 17, 2023.